D. Greiche Auto Glass Company
We take pride in offering the highest quality auto glass and exceptional customer service. We are delighted to be your partner in caring for your car's glass and meeting your needs.
About Us
D. Greiche is a specialized company in the sale and installation of auto glass. We provide a wide range of auto glass options of the highest quality at competitive prices. Our company relies on a team of experienced professionals to ensure the satisfaction of our customers.
Our Services
Sale and Installation of Auto Glass: We offer a wide range of auto glass for various makes and models.
Quick Installation: We provide fast and secure glass installation services.
Secure Payment: You can make safe payments through electronic banking payment cards.
Privacy Policy
By visiting our website directly or through another site, you agree to our privacy policy.
D. Greiche takes your online privacy seriously and strives to handle your information received online with the utmost care under any circumstances. We ensure that the information you provide is used and disclosed only for the purposes and means for which it was collected. Any information collected through this website will be maintained with the utmost care and will not be used for any purpose other than that for which it was collected. This information may be used for surveys, marketing research, advertising our promotions, and marketing purposes.
Protecting your data is important to us, and we use your name and other information related to you in accordance with the privacy policy. We will collect information as needed or when relevant to your interactions with us.
You can browse our website without providing any personal data, keeping your personal identity anonymous at that time. Your information will be disclosed when you create an account on our website or place an order.
Your name, address, and phone number may be given to a third party for the purpose of delivering your purchase and collecting payment.
Personal data collected on the website
Information required for product purchase: When you place an order through our website, we ask for your name, address, phone number, email address, and any other necessary information to complete and fulfill your order.
Information required for account creation: When you create an account on our website www.drgreiche.com, you provide your email address and set a unique password to access the site. You can change the information stored at any time.
"Cookies" and other computer-related information: When you visit www.drgreiche.com, small text files known as "cookies" are stored on your computer's hard drive. These cookies allow us to enhance and customize your online shopping experience and improve the website's design. They also store random identification numbers and information about your first and last visit, the number of visits, and the contents of your shopping cart.
We may also collect certain technical information from your computer, including your Internet Protocol (IP) address, operating system, browser type, and the referring website if applicable. These technical details cannot be used to identify you but may be used to detect unauthorized activities and take legal action if necessary.
Terms of Use
Please read these terms and conditions carefully before using our website. By using our site, you agree to comply with these terms and conditions in full.
1.General Use
1.1. Your use of our website must be lawful and in accordance with applicable laws and regulations.
1.2. You must not use our website in any way that may cause harm to the site or disrupt access for other users.
2.Intellectual Property
2.1. All intellectual property rights related to our website and its content belong to D. Greiche and/or third-party owners.
2.2. Copying, distributing, transmitting, republishing, modifying, or creating derivative works from our website or its content is prohibited without written permission.
3.Purchase Terms
3.1. Purchase terms, including prices, return policy, and delivery, are specified on separate pages on our website.
3.2. Customers must verify prices and terms before completing a purchase.
4.Privacy
4.1. We are committed to protecting the privacy of our customers' personal information. Please refer to our Privacy Policy on our website for more details.
5.Security
5.1. We take appropriate security measures to protect the personal and financial information of our customers. However, customers must also take necessary precautions while using the website.
6.Modification and Termination of Service
6.1. We reserve the right to modify or terminate services or terms at any time. We will inform customers of any significant changes.
7.Law and Jurisdiction
7.1. These terms shall be governed by applicable laws, and in case of a dispute, arbitration should be conducted under the prevailing laws.
Terms and Conditions
Please read the terms and conditions of use for our website carefully before making a purchase. These terms contain important information regarding prices, return policy, and information security.
• Online Payment
We accept online payments using credit and debit bank cards. Online payment ensures the speed and ease of dealing with D. Greiche. All financial information is securely processed according to the highest protection standards.
• Sales Policy
The primary purpose of D. Greiche's website for allowing sales is to reach end users only, for personal use, not for commercial or distribution purposes. Therefore, the company has the right to cancel any purchase orders that appear to be from distributors or in the case of repeated purchase orders for the same products, or registering a purchase order for someone else. We also reserve the right to place restrictions on the number of products sold and registered per purchase order. We are committed to providing accurate price information for all users who visit the website. However, errors may occur on occasion, such as cases where the product price is not correctly listed on the site. Therefore, we reserve the right to refuse or cancel any purchase orders registered on our site for a product registered with the wrong price or registered by mistake on an already expired offer. Orders will only be processed if the price is corrected to the correct price, and the customer agrees to it. We reserve the right to correct errors, update the contents of our website, or change product prices at any time without prior notice. The company also reserves the right to modify or delete any of its sales policy items at any time without prior notice. Online sales are available in most provinces of the Republic.
D. Greiche reserves the right to request some data or evidence it deems necessary to complete the purchase process through the website. For example, sending a copy of the ID card or a copy of the electronic payment card used in the purchase process, especially if the card used in the payment is issued by a foreign bank. The company also has the right to cancel the purchase order if the customer refuses to do so. D. Greiche is not responsible for any banking transactions between the customer and their bank. D. Greiche's role is to claim the bank to pay the amount due, and in case of non-payment, D. Greiche has the right to cancel the customer's purchase order without referring back to the customer.
1. Your entry to the site indicates your knowledge and acceptance of these terms and conditions and your full compliance with them. This is your confirmation of commitment to the content of these terms specific to D. Greiche's group of companies and its website.
2. When registering on the site, you are obligated to provide us with some information necessary to complete the registration process and to enter your own password. When the order is accepted, you will become a member on the website.
3. The website is not responsible for maintaining the confidentiality of your information and your password. If you provide it to another person, and in the case of any operations that may not be reliable, the website has the right to stop the account completely without returning to you.
• Sales Policy
The primary objective of D. Greiche company in offering sales through its website is to reach end-users only; it is intended for personal use and not for commercial or distribution purposes. Therefore, the company has the right to cancel any purchase orders that appear to be from distributors or in cases of repeated purchase orders for the same products, or registering a purchase order for someone else. We also reserve the right to place restrictions on the number of products sold and registered per purchase order. We are committed to providing the most accurate information regarding prices to all website visitors. However, errors may occur occasionally, such as cases where the product's price is not correctly listed on the site. Therefore, we reserve the right to refuse or cancel any purchase orders registered on our site for a product registered with the wrong price or registered by mistake on an already expired offer. Orders will only be processed if the price is corrected to the correct amount, and the customer agrees to it. We reserve the right to correct errors, update the content of our website, or change product prices at any time without prior notice. The company also reserves the right to modify or delete any of its sales policy items at any time without prior notice. Online sales are available in most provinces of the Republic.
D. Greiche company has the right to request certain data or evidence that it deems necessary to complete the purchase process through the website. For example, sending a copy of the ID card or an image of the electronic payment card used in the purchase process, especially if the card used in the payment is issued by a foreign bank. The company also has the right to cancel the customer's purchase order if the customer refuses to do so.
D. Greiche is not responsible for any banking transactions between the customer and their respective bank. The role of D. Greiche is to claim payment from the bank, and in case of non-payment, D. Greiche has the right to cancel the customer's purchase order without any reference to the customer.
1. Your entry to the site implies your acknowledgment and acceptance of these terms and conditions, and your complete agreement to them. This is your confirmation of compliance with the content of these terms specifically related to D. Greiche's group of companies and its website.
2. When registering on the site, you are obliged to provide us with some information necessary to complete the registration process and to set your own password. Upon acceptance of the order, you will become a member of the website.
3. The website is not responsible for maintaining the confidentiality of your information and your password. If you provide it to another person, and in case of any operations that may not be trustworthy, the website has the right to permanently suspend your account without any reference to you.
4. D. Greiche grants the customer a non-transferable or cancellable license to use the website under the terms and conditions specified. The purpose of this license is to shop for personal goods sold on the site or browse the site for prices or product specifications.
5. D. Greiche is committed to maintaining the complete confidentiality of all customer data registered on the site. No information is provided to any party except for the name, phone number, and address, and that is in the event of any purchase.
6. The content included on this website, for example, but not limited to, texts, graphics, images, sounds, videos, downloads, links, or source codes (the "Services and Materials"), is the property of D. Greiche's website and is protected under copyright law. D. Greiche has invested money, time, and effort to develop it.
7. D. Greiche retains all copyrights, trademarks, patents, and other intellectual property rights in the services and materials. The services and materials are for D. Greiche's customers only and are available solely for their convenience. D. Greiche does not grant you any ownership rights or a license for any of these services and materials.
8. Strictly prohibited is any unauthorized use or reproduction of information, services, materials, and intellectual property rights contained on this website that contradicts public order, public morals, or the intellectual property rights of others.
9. We may transfer your information to other companies within our group or to our agents and contractors to assist us in transactions. For example, to a third party to help us deliver products to you and receive payments from you or use them for statistical purposes and market research or to assist the customer service team or to send our special offers. We may need to exchange information with a third party for the purpose of preventing fraud and reducing credit risks.
10. In the event of a breach of these laws, D. Greiche's legal team will deal with the customer and the account will be deactivated, preventing any orders on D. Greiche's website. The company has the right to take the necessary legal actions to protect its rights.
11. These terms and conditions are construed and applied under the prevailing laws in the Arab Republic of Egypt, and both parties agree to appear before the judicial authorities in the Arab Republic of Egypt and waive any objections related to the venue.
12. In addition to any legal provisions or judicial fairness procedures, we may immediately
and without prior notice modify or delete any of these previous terms and conditions or cancel any or all of your granted rights under these terms and conditions. In any case to terminate this contract, you are required to stop immediately visiting and using the site, and apart from legal judgments or judicially fair procedures, we may immediately cancel all the passwords or other account identification methods granted to you and refuse any visit or use of this site completely or partially. Any termination of this agreement will not affect all the rights and obligations, including, for example, payment obligations that were issued by the parties before the date of termination, and therefore, you agree that the operators of the site will not be responsible for you or any other person as a result of service suspension or termination, and if you are not satisfied with any of the terms or conditions or system or policies or guidelines of D. Greiche, you can stop visiting the site immediately.
• Delivery Policy
At D. Greiche, we are committed to ensuring the delivery of high-quality products and excellent customer service. Please note the following regarding the delivery process:
Product Inspection Upon Delivery: Customers must carefully inspect the product upon delivery. In case of any obvious damages or defects to the product, customers must report them to the installation team immediately.
Signing the Delivery Receipt: Customers are required to sign the delivery receipt after verifying the safety and completeness of the product.
• After completing the purchase order, an email is sent to the registered email address in the purchase order with the order details.
• The branch reviews the personal identification card or passport of the order owner.
• If someone else is acting on behalf of the purchaser at the time of installation, they must review the personal identification card or passport of the order owner or provide a photocopy of them.
• Return Policy
We strive to provide high-quality products and outstanding customer service. If you are dissatisfied with your product for any reason, you can request a refund according to the following conditions:
Cancellations Window: If a customer wishes to cancel a purchase order after (48 hours) from the date of the order, the paid amount will be refunded to the same card used in the purchase order, after deducting administrative fees of (2%) of the total amount. The refund may take up to 30 days.
- Product Condition: The product must be in its original condition.
- Return Procedures: To initiate the return process, please contact customer service by calling 19864 to provide you with the necessary instructions.
Please note that customers must check the product's integrity immediately upon receiving it and report any damages or defects as soon as possible.
To contact us, you can reach out through the following methods:
Email: customer.services@drgreiche.com
Phone: 19864
Website: www.drgreiche.com
We appreciate your trust in D. Greiche, and we look forward to serving you in the best way possible. If you have any inquiries or need further assistance, please don't hesitate to contact us.